Returns Policy

Please see Stashed Products Sales Terms and Conditions for full details of our returns policy.

  • You must contact us before returning the product to us to inform us of your request. Please provide us with the following information: 
    • Full name
    • Contact email
    • Contact number
    • Your address
    • Date of purchase
    • Order number
    • Proof of original purchase
    • Reason for the return
    • Please return your products to:
    Returns Department, Stashed Products Limited, Unit 1, Y Glyn, Llanberis, Caernarfon, Gwynedd, LL55 4EL, United Kingdom
    • Your product must be returned in resalable condition, in the original packaging and with all components originally provided.
    • It is your responsibility to incur the costs of return delivery in all instances unless:
      • the products are faulty or misdescribed; or
      • if we have made an error in the description, specification or pricing, made an unacceptable change to the product or there is a serious delay in delivery.
    • If it is our responsibility to incur the cost of return postage, then please email us at sales@stashedproducts.co.uk and we will arrange a courier. It is your responsibility to package the products in a suitable manor for return and you will need a printer to print the courier label.
    • Please remember, if we are responsible for the return postage and you want to arrange delivery yourself then the maximum amount we will refund is £10. When making your return please provide evidence of postage costs. We highly recommend that you use a tracked and insured delivery service as we cannot take responsibility for the safe arrival of your products to us.